Privacy

Privacy policy

What personal information the StillDeep website collects, why, where it is kept, who sees it and how to exercise your rights under Quebec's Law 25.

StillDeep is in development and this site is in test mode. This policy describes what the site does today. It will be reviewed before real sales open.

Who is responsible

StillDeep, Quebec, Canada, is responsible for the personal information collected on this site. The person in charge of the protection of personal information is the founder of StillDeep; their contact details will be published on this page before real sales open.

What we collect and why

Information Why When
First and last name, email, password Create and protect your account Sign-up
Phone number (optional) Reach you about your account Sign-up
Preferred language Write to you in French or English Sign-up
News consent (optional, unchecked by default) Send StillDeep news, only if you ask Sign-up
Purchases (licenses, amount, date, last four digits of the card) Keep your purchase history and invoices Purchase
Names of your registers and the licenses assigned to them Manage your licenses Your account
Technical data (IP address, page requested, time) Protect the site against abuse Every visit

Your password is never kept in readable form: it is hashed with bcrypt. The full card number, expiry date and security code are not kept: in test mode, only the last four digits are written on the payment reference.

What we do not do

No advertising, no tracking across sites, no analytics service, no third-party script, no sale or rental of your information. The site loads nothing from another domain.

Cookies and local storage

Name Purpose Duration
StillDeep.Website.Session Keeps you signed in 12 hours
StillDeep.Website.Antiforgery Protects forms against forged requests Browser session
StillDeep.Website.Cart Remembers the licenses in your cart (codes and quantities only) 90 days
StillDeep.Website.Language Remembers the language chosen with the language switch About 13 months
sd-theme, sd-scheme Remember the light or dark theme About 13 months
Assistant conversation (session storage) Keeps your chat during the visit Until the tab is closed

All of them are needed for the site to work or to remember a choice you made. None is used to track you.

The AI assistant

When the StillDeep AI service is running, a chat button appears. Your questions and the previous messages of the conversation are sent to StillDeep's own AI service to produce an answer; they are not sent to an outside AI provider and are not linked to your account. Do not share personal or payment information in the chat.

Where it is kept

Your information is kept on StillDeep's server. During the test phase, this is a development server in Quebec, Canada. Accounts are kept as long as they are active; you can ask for deletion at any time.

Your rights

You can ask to access your information, correct it, delete it, withdraw a consent or get a copy in a structured format. Write to the person in charge named above; we answer within 30 days.

Changes

The date at the bottom of this page tells when this policy last changed. An important change will be announced on the site before it applies.